BouleGlobal.com Shipping Policy
Overview
BOULE is committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased through our website.
- Shipping Locations
Countries Served: We ship to a variety of international locations. A list of countries we serve is available during the checkout process.
Shipping Restrictions: Certain products may have shipping restrictions depending on the destination. Customers will be notified during checkout if any restrictions apply.
- Delivery Times
Estimated Delivery Time: Delivery times vary based on destination and shipping method selected. Estimated delivery times will be provided at checkout.
Processing Time: Orders are processed within 5 business days. Orders placed on weekends or holidays will be processed on the next business day.
Delays: Delivery times are estimates and may be affected by factors beyond our control, such as customs delays or unforeseen events.
- Shipping Costs
Cost Calculation: Shipping costs are calculated based on the weight, dimensions, and destination of the order. The total cost will be displayed at checkout.
Free Shipping: We offer free shipping on orders over a specified amount. Details of this offer are available on our website and may vary by location.
- Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details. Use this information to monitor your shipment’s progress.
- Shipping to User’s Country
Verification: During the checkout process, we verify the user’s country of registration against the shipping address. Shipping is restricted to locations within the user’s or member’s own country of residence.
Product Availability: The checkout process will determine if a product can be shipped or sold in the specified country. If any restrictions apply, they will be noted during checkout.
Variable Shipping Fees: Shipping rates may vary depending on the product, delivery country, and other factors. Multiple products in a single order may attract different shipping fees based on stock location and delivery destination. Users are advised to review delivery charges before confirming their order.
- Compliance with International Guidelines
Our shipping policy complies with international e-commerce and payment gateway guidelines, ensuring a secure and reliable shopping experience. This includes adherence to customs regulations, import restrictions, and local laws.
- Contact Information
For questions or concerns regarding your shipment, please contact our customer service team at [email protected].
Company Information
Boule Limited, trading as BOULE, is registered in Hong Kong with the office at Room 2109, 21/F, C.C. Wu Building, 308 Hennessy Road, Wan Chai, Hong Kong.